关键词: 车货匹配, 众包平台, 同城货运, 抢单, 派单

Abstract: In order to solve the problems of long waiting time and low customer satisfaction caused by the order grabbing mode adopted in the current intra city freight vehicle and cargo matching platform, we propose an order dispatching mode for the vehicle and cargo matching. First, we build a dynamic vehicle cargo matching model which objective is to minimize the average waiting time of customers. Then, according to the actual situation of the order grabbing mode, a nearest random matching algorithm is designed, while a rolling time horizon perfect matching algorithm is designed for the order dispatching mode. The effectiveness and applicability of these two algorithms are analyzed by simulation study. Itis found that the order dispatching mode is more efficient than order grabbing mode when the order saturation level is high, and the shorter the rolling time horizon the shorten the customer average waiting time. The research results are significant for the order allocation of intra-city freight vehicle and cargo matching platform and helpful for improving customer satisfaction.

Key words: vehicle and cargo matching, crowdsourcing platform, intra city freight, order grabbing, order dispatching